we’ve put together a collection of the best Call Center Headsets that are currently available on the market. To help you find the perfect Call Center Headset among a wide variety of options, we constantly update our collection with new and trending models.

10 Best Call Center Headsets

Based on dozens of customer reviews and ratings, the followings are the top 10 best-selling Call Center Headsets:

Top Rated Call Center Headset Reviews

Since we’ve mentioned 10 different models of Call Center Headsets on the above list, it may be difficult for you to find the right one for your needs. This is why we listed the key features of each of these Call Center Headsets below:

1

Product Highlights:

  • Enhanced Audio, With the enhanced Digital Signal sound card in the control box, NUBWO computer headset provides clear, natural, and rich audio; Whether you’re on a video call or listening to music in the busiest open workspaces, you can hear clearly.
  • Noise Canceling Mic, The adjustable boom mic could minimize unwanted background noise like keyboard clicks, nearby talkers for clear and natural calls on most leading platforms, including MS Teams, Skype, zoom, etc.
  • Simple LightWeight Design, At just 60 grams, making it good for all-day use, long conference calls, and listening to multimedia.
  • Intuitive Inline Controls, Keep the focus on the conversations with simple call control buttons; and adjust volume, mute the microphone and the speaker easily; The indicator lights let you know whether it’s mute or not.
  • Wide Compatibility, Using the 3.5 mm connection to plug directly into a smartphone or tablet. And the detachable USB inline controls let you silent, mute and control the volume of PC/MAC calls with ease.
Sale2

Product Highlights:

  • INDUSTRY LEADING PERFORMANCE – Enjoy superior DECT wireless connectivity with the Jabra Engage 65 Wireless Headset. With a range of up to 150 meters/490 feet, you can work away from your desk and still maintain quality sound and service.
  • INCREASE AGENT FOCUS – Overcome interruptions with an integrated busylight that acts as a do-not-disturb sign for colleagues. Plus, this work headset offers an advanced noise cancelling microphone for crystal clear calls and improved focus.
  • ALL-DAY BATTERY – Get up to 13 hours of talk time with this Jabra headset. When you do need to charge, the fast charge feature powers your call center headset to 40% in just 30 minutes and 100% in 90 minutes.
  • ENHANCED HEARING PROTECTION – Jabra Engage pro headset features high levels of hearing protection, which is key for heavy users. With more innovations to safeguard intensive use, you can comfortably use this office headset all day.
  • PREMIUM USABILITY – Easily answer/end calls, mute and adjust volume using the intuitive controls on the mono headset. Connect up to 2 devices at once to increase availability for customer calls. Meets Skype for Business Open Office requirements.
Sale3

Product Highlights:

  • Industry leading performance – Enjoy superior wireless connectivity with the Jabra Evolve 65 Wireless Headset. With a range of up to 30 meters/100 feet, you can work away from your desk and still maintain the quality sound and service.
  • Increase agent focus – Use this Jabra headset to overcome interruptions with an integrated busy light that acts as a do-not-disturb sign for colleagues. Plus, simply wearing the specially designed ear cushions eliminates high-frequency noise.
  • All-day battery – Get up to 14 hours of talk time with the Jabra Evolve 65. Or you can simply connect the USB and charge while using the office headset.
  • Superior connectivity – Connect wirelessly via Bluetooth (USB dongle for PCs included) or directly using USB cable. Dual connectivity enables connection to your PC & 1 other Bluetooth device simultaneously, so you can take calls on your preferred device.
  • Compatibility – This pro headset works with all leading UC platforms. Certified for Skype for Business, Cisco, and more. It is also compatible with all of the most popular online voice call services.
  • Compatible devices: Universal
  • Compatible phone models: Unspecified
Sale4

Product Highlights:

  • [EXTENDED COMFORT-FIT DESIGN]:Upgraded and Bigger adjustable padded headband along with memory foam cushion, wrapped by breathable protein leather; The laptop headset fits different head sizes comfortably; With adjustable 270°Boom Mic, simply rotate it up or mute when you are off the chat.The PC headphones has rotatable ear cups which are rotatable 180°, make sure you feel easier on ears, extend your wear time.
  • [3.5mm HEADSET & USB PLUG OPTIONS]: This wired headphones with microphone features a USB plug and a 3.5mm jack audio cable, various choices for Business, mobile phones, ipads, iPhone, Smartphones, tablets, laptops, PS4, PS5, PC computers or other devices; Suitable for most of the PC & smartphone system. flexible length cable offers freedom and adjustable choice when wearing the headset.
  • [NOISE CANCELLING MIC]: The microphone headset for computer built in Intelligent noises cancellation and sound processing system which can blocks out unwanted noise and offer clear chat experience. The unidirectional noise-cancelling microphone picks up your voice loud & clear, this phone headset provides a crystal clear chat experience, along with upgraded speaker drivers with .acoustic positioning precision that bring High fidelity audio.
  • [EXCLUSIVE IN-LINE CONTROL & NATURAL SUPERIOR SOUND]: With Earbay designed In-line control, this conference call headset can easily adjust volume and mute microphone/speaker with a single click (with indicator lights); Enhance your chatting quality and keep total focus on your work and study, capture more concentration.The computer headphone is born for audio and online chat, HD audio acoustic speaker perform precisely and is adjusted well sensitivity for clear conversation.
  • [12 MONTHS WARRANTY & WIDE USING RANGE]: Earbay provides 12months after-sales service,your satisfication is our best motivator,please feel free to contact us if you face any issues of our products.In addition, this telemarketing headset is also compatible with Skype/Sync/Zoom/Whats App/Youtube recording/Truck drivers/Webinar/Xbox/Online courses and conferences.
5

Product Highlights:

  • WONDERFUL TO TALK: Incorporates optimized wideband audio technology and Digital Signal Processing (DSP) and Noise-Cancelling Mic, produce an astonishing crisp and clear sound feast. Enjoy superior calls in high noise environments.
  • COMFORT-TESTED DESIGN: Rigorously tested for stability and comfort on a wide range of ear shapes.Skin-friendly ear pads and super lightweight design ensure you focus on your talk with lasting wearing comfort.
  • EASY TO USE: Convenient inline Volume Switch & Mic Mute button for easy access, just one press the key to control your sound when talking. Enjoy skype chat and hear streaming music with USB Headset.
  • BUILT TO LAST: Built with tough design and sturdy materials for performance in mind. 5.3ft long cord offers flexibility to move around, designed to keep pace with the demands of work and life. Compete with Plantronics or Jabra high-grade Office Headsets.
  • WIDE COMPATIBILITY & MULTI-PURPOSE: Wide compatible with Windows 2000/7/8/10/XP/Vista, Mac OS X and most leading UC Platforms, Softphone. Great ideal for online courses, Skype chat, call center and conference calls.
6

Product Highlights:

  • [Unmatched Comfort] Your headset with mic featuring with light weight of 135g/4.7oz, soft & breathable ear cushions, adjustable and retractable headband, rotatable and fine-tuned earpieces provide no-compromises comfort that serves up all day companion, it’s perfect for intensive users.
  • [For High-quality conversations] The noise canceling microphone on your headset can minimize unwanted background noise for high-quality conversations which means everyone hears your voice in loud and crystal clear — not what’s going on around you.
  • [Wide Compatibility] BINNUNE Headset with Microphone is compatible with Windows 7/8/10, macOS, iOS, Android etc, used for MS Teams,Skype, Zoom, on your laptop. It is a good choice for online courses, call centers, online educations, online Conference.
  • [Flexible Connectivity] Your USB computer headset supports plug & play and it is very easy to use. You can connect to tablets, smart phones and other mobile devices with 3.5mm audio cable, or you can connect to PC, laptop, Mac with a USB cable for additional connection ways, along with line-in control to mute Mic/speaker or adjust volumes.
  • [Durable Design] With solid build quality, your pc headset with mic is engineered to withstand years of use. The flexible steel headband can be stretched, the flexible microphone can be twisted into any directions.
7

Product Highlights:

  • 【BLUETOOTH 5.0 HEADSET WITH USB DONGLE】The wireless Bluetooth headset with a connection range of up to 30 meters allows you to stay connected to your PC, smartphone or tablet away from your desk. It supports desktop or laptop without Bluetooth function via USB Bluetooth adapter. Tip: Answering calls is incompatible with some third-party software and PC-based applications (only works for Microsoft Teams and Skype for Business).
  • 【NOISE CANCELLATION MICROPHONE AND MIC MUTE FUNCTION】The wireless phone headset filters up to 90% of the transmission noises so that the other party cannot hear the background noises. Top grade BT chipset offer clear and precise voices fluid communication. The mute button can be used to turn the microphone on and off during the call. Tip: The microphone muting only works with calls from mobile phones, some third-party software and PC-based applications are incompatible.
  • 【BLUETOOTH HEADSET WITH COMFORTABLE DESIGN】The lightweight wireless headset features a padded headband and breathable protein skin earmuffs for maximum comfort. The 330 degree rotatable microphone is reversible so that the earphones can be used on the right or left side. The adjustable headband allows you to find the perfect fit without restrictions and offers excellent durability.
  • 【SUPPORT 2 BLUETOOTH DEVICES CONNECTION】The dual connectivity technology enables you to connect to your computer and another Bluetooth device at the same time. Highly recommended for online courses, call centers, offices, home work, perfect for Microsoft Teams, Cisco Jabber, Zooms, video conferences, business meetings, , webinars, Skype chats, telephone conferences.
  • 【LONG BATTERY LIFE】The Bluetooth headset offers up to 25 hours of talk time and 250 hours of standby time when fully charged for 2 hours (micro-USB charging port). With a magnetic charging dock, no frustration to adapt the headset’s micro-USB charging socket to the charging station. Simply leave the micro-plug inserted into the charging port and effortlessly engage the magnetic port for hassle-free charging.
8

Product Highlights:

  • SUPERIOR SOUND QUALITY: The office headset built in high quality noise reduction sound card could reduce the noise of the computers’ music or other audio signals to bring you quiet working environment and crystal clear sound
  • COMFOTR DESIGN: The USB headset with soft and padded ear muffs cover on both sides ensures lasting comfort. Adjustable headband features swivel-mounted, leatherette ear cushions. The stainless steel slider helps you to find the fit and provides durability.
  • COMPATIBILITY: Compatible with Windows 2000/7/8/10/XP/Vista, Mac OS X, iOS, Android, phone tablet. USB and the 3.5 mm connection options allow it not only for WORKING, but also ideal for listening to music or watching movies by your phones/computer
  • IN-LINE CONTROLS: Simple in-line controls on the headset cord let you adjust the volume or mute calls without disruption.One click on microphone mute key to close the microphone and one click on speaker mute key to close the spearker’s voice.
  • DONT HESITE TO ORDER : 24 hours customer services and professional technology team are standing by.
Sale9

Product Highlights:

  • PROFESSIONAL HEADSET – The Jabra Evolve 40 pro headset is built for greater productivity and amazing sound quality for calls and music
  • BE MORE PRODUCTIVE – Stay in the zone and avoid interruptions thanks to the busylight that automatically turns on during a call to let others know to not disturb you. It can also be manually activated, so it’s a call center headset that keeps you focused
  • FLEXIBLE CONNECTIVITY – The 3.5mm jack lets you connect this Jabra headset to your personal device, such as a smartphone or tablet, so you can work or listen to music wherever you are. It also has a USB connector for even more flexibility
  • ALL-DAY COMFORT – The on-the-ear headset design along with the leather-feel cushions provide all-day comfort. Plus, simply wearing them eliminates high-frequency noises, such as human voices, to help you stay comfortable and connected
  • COMPATIBILITY – This office headset works with all leading UC platforms and is optimized for Microsoft Teams. Certified for Skype for Business, Cisco, and more. It is also compatible with all of the most popular online voice call services
10

Product Highlights:

  • Outstanding Sound Quality: Equipped with CSR8615 chipset, CVC6.0 noise cancelling technology, by reducing ambient sound and enhance the human voice, it brings you great phone calling experience for professional needs.
  • Reliable Battery Life: With one single charge, this M9 Pro can support 15 hours phone calling, 200 hours for standing by, ensure your staying online from day to night.
  • Comfortable Wearing Experience: Improved One-side on ear design, premium PU leather, one size fits all. Supper lightweight, you will never feel a burden with 1.79 oz on your head.
  • For Both Work & Entertainment: Advanced Bluetooth 5.0, Supports a2dp music streaming, widely compatiable with cell phones, pc, laptop, Ipad, etc. This M9 Pro can easily cover both phone calling and music entertainment applications with no hassle to change the headset.
  • 24 Month Warranty: We offers 30 days money back & 24-month worry-free guarantee. Great choice for driver, call center, Skype chat, conference calls, webinar presentations, music/game entertainment, etc.

Video Overview

10 Best Call Center Headsets 2020

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Final Words

So, these are all of the Best Call Center Headsets available on the market. We hope this collection was helpful to find the right Call Center Headset for the money. However, we recommend checking out the features, benefits, and problems of each of these Call Center Headsets before taking your decision.