Seamless Customer Support
Description
An open-source web-application easily embeddable into customer’s service for seamless usability both for clients (people who ask the questions) and volunteers (people who answer questions)
For that purpose we provide
- embeddable (via iframe) website
- API for bots
- semantical text parsing (to recognize already asked questions and show answers for them)
How to run
you need
python
> 3.5pip
corresponding to your python version
Add telegram token
- move to bot directory\
cd ./telegram_server
- copy
.env.tpl
\
cp .env.tpl .env
- add your token to
.env
file (Use any text editor)\
vim .env
- go back to project root\
cd ..
Install python requirements
- you may wish to use python virtual env
- install dependencies via
pip
\
pip install -r requirements.txt
Run server
python ./master_router.py
For developers
- we provide
run.sh
script andts.config
to automate process of recompiling - if you write on js, be aware, script deletes content of
./flask_server/static/js